The end-user generates an update request (number-question) using a special utility and sends it to the developer via any communication channel.
Important information
- The remote dongle update procedure for modern Guardant dongles requires Grd-TRU.exe utility at the end-user side. This file should be included into the distribution package of the protected application.
- The remote dongle update procedure for out-of-date dongles (Guardant Stealth II/Net II) requires GsRemote.exe utility at the end-user. This file should be included into the distribution package of the protected application.
- A dongle with the developer’s access codes must be connected to the computer to ensure successful launch of remote update utility.
- If the end-user has several protected applications installed on his computer, only the dongle to be updated must be connected to the port before starting remote update utility.
- The information from Remote Update section on working with remote update utility is recommended for including into the end-user’s manual.
Remote update utility is implemented as a wizard containing several pages. Use [Next >] and [< Back] buttons located in the lower part of the window to move between pages.
After the successful launch of a remote update utility, select Create number-question on the first page.
A generated update request (number-question) will appear on the next page. This request represents a sequence of hexadecimal symbols containing the dongle information.
The update request needs to be saved into the file ([Save] button), copied into the clipboard ([Copy] button) or sent by email to the application developer ([Send by e-mail] button). The operation of the utility can be finished ([Finish] button) prior to receiving the update dump-answer from the developer.